Services · Integrations and AI
I connect WordPress and WooCommerce sites to AI services so they can answer customer questions, help shoppers find the right product and take repetitive content work off your team. Everything is built as an API integration that uses your own products, policies and customer data.
Most chatbot plugins answer from a general AI model and a few pasted FAQs. They can't tell a customer where their order is, whether a product is in stock, or what your returns policy says for their country, so customers end up emailing you anyway.
AI integrations are API integrations, and I've built custom API integrations in WordPress for years, connecting sites to course platforms, CRMs and third-party services. I use the same approach for AI: OpenAI or Anthropic models connected to your WordPress and WooCommerce data through a custom plugin, with clear rules for what the AI can answer and when a question goes to a person.
Answers questions from your products, FAQs and policies, looks up live order and stock data, and hands complex questions to your team.
Search that understands what shoppers mean, not only exact keywords, built with Algolia or Typesense and kept in sync with your catalogue.
Suggestions based on what customers browse and buy, in place of WooCommerce's default related products.
Product descriptions, meta titles and descriptions drafted by AI in bulk, then reviewed before anything is published.
Enquiries sorted and scored before they reach you, with qualified leads sent to your calendar or CRM.
Multilingual content translated through DeepL and WPML, with a review step for important pages.
✓ Built as a custom WordPress plugin, separate from your theme
✓ Answers limited to your own content, with rules on what not to say
✓ Hand-off to a person by email, WhatsApp or your help desk
✓ API keys kept on the server, never exposed in the browser
✓ Usage limits so AI costs stay predictable
✓ Conversation logs so you can see what customers ask
✓ Tested with real questions from your inbox before launch
✓ 30 days of tuning and support after launch
01
We pick one task worth automating and agree what a good result looks like.
02
I build a working version on staging using your real data.
03
We try it against real customer questions and adjust the rules.
04
It goes live with logs and usage limits in place, and I tune it over the first weeks.
Start here
Describe the task you'd like to automate or the system you want connected to your site. I'll reply within one working day with how I'd build it and what it would take.
How much does a WordPress AI chatbot cost?
It depends on what the chatbot needs to connect to, such as your products, orders or CRM. I quote a fixed price for the build and estimate the AI service's monthly usage cost before we start.
Is this a custom integration or a chatbot plugin?
A custom integration. I build the connection between your WordPress or WooCommerce data and the AI service, so answers come from your own products and content and can link to your CRM.
Which AI services do you work with?
Any AI or search service with a REST API, such as OpenAI, Anthropic Claude, Algolia, Typesense or DeepL. The right choice depends on what the feature needs to do and your budget.
Can the chatbot look up WooCommerce orders?
Yes, if you want it to. The customer is verified first, by logging in or with their order number and email, before the chatbot shares any order details.
Will the AI make things up?
The chatbot is limited to your own content and given clear rules. When it doesn't have an answer, it says so and passes the question to your team instead of guessing.
Do I need to change my hosting?
No. The integration runs through API calls from your existing WordPress site, and the AI processing happens on the provider's servers.
What are the monthly running costs?
That depends on your traffic and the AI model used. For most small stores it's a modest monthly amount, and I set usage limits so the bill can't spike. You get an estimate before work begins.
Can you add AI to a website that isn't on WordPress?
Yes, in many cases. Most of these features only need an API on your site's side. I mainly build for WordPress and WooCommerce, but I can add AI features to custom-built websites too.
